Cafe Shift Lead - Flexible Hours, Craft Coffee

Starbucks Corp.; Germantown (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company in Germantown, MD, is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members to prepare quality beverages and food while upholding store policies and safety standards.

The role emphasizes strong interpersonal skills, rapid learning, and effective communication in a fast-paced retail environment, with opportunities for growth and comprehensive partner benefits.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• At least six (6) months of experience delegating tasks to two or more employees.
• Ability to prepare and coach beverage/food production to standard recipes or customer customization.

Responsibilities

• Lead daily operations with craft and heart to create a welcoming space.
• Coach and delegate tasks to team members to ensure quality beverages and food.
• Maintain store policies, safety, and security while providing excellent customer service.

Skills

Direct others

Learn quickly

Oral communication

Retail environment

Teamwork

Interpersonal skills

Customer interaction

Job description

Starbucks Coffee Company in Germantown, MD, is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members to prepare quality beverages and food while upholding store policies and safety standards.

The role emphasizes strong interpersonal skills, rapid learning, and effective communication in a fast-paced retail environment, with opportunities for growth and comprehensive partner benefits.