Coffeehouse Shift Supervisor — Lead Craft & Community

Starbucks Corp.; Torrance (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Stock program (SIP)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a store team with craft and heart, creating a welcoming space for the community. You will coach staff, maintain quality beverages and food, and uphold store policies with a focus on safety and customer service.

The role emphasizes teamwork, quick learning, and relationship building with customers and partners. Starbucks provides extensive benefits and support for growth and development.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly in a fast-paced environment.
• Effective oral communication skills.
• Knowledge of the retail environment and store policies.
• Strong interpersonal skills for customer and team interactions.
• Ability to work as part of a team and collaborate with colleagues.
• Ability to build relationships with customers and partners.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for customers.
• Coach and coordinate tasks of two or more employees.
• Ensure store policies, safety, and cash handling are upheld.
• Provide quality beverages and food products while meeting customer needs.
• Support team development and shift coverage during busy periods.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a store team with craft and heart, creating a welcoming space for the community. You will coach staff, maintain quality beverages and food, and uphold store policies with a focus on safety and customer service.

The role emphasizes teamwork, quick learning, and relationship building with customers and partners. Starbucks provides extensive benefits and support for growth and development.