Coffeehouse Shift Supervisor — Lead Craft & Community (Tuition)

Starbucks Corp.; Naperville (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) retirement plan with company-mn

Tuition coverage through the Starbucks

Medical, dental, vision insurance

Parental leave and paid vacation

Backup care and DACA reimbursement

Job summary

Starbucks Coffee Company is hiring a Shift Supervisor to lead daily operations at our Naperville location. You will guide a small team, ensure high-quality beverages and food, and create a warm experience for every guest.

The role emphasizes craft, care, and community, with opportunities for growth and extensive partner benefits. You will mentor teammates, manage store standards, and respond to peak periods with professionalism and speed.

Qualifications

• Direct others and delegate tasks to team members.
• Provide outstanding customer service and resolve issues quickly.
• Learn and adapt to store standards and policies.
• Maintain knowledge of safety, cash handling, and food safety procedures.

Responsibilities

• Lead daily shift with craft and heart to ensure a welcoming space for customers.
• Coach and delegate tasks to a crew of 2+ teammates during busy periods.
• Ensure quality beverages and food, accuracy in orders and cash handling.
• Uphold store safety, cleanliness and compliance with policies.

Skills

Direct others

Customer service

Team leadership

Cash handling

Punctuality

Job description

Starbucks Coffee Company is hiring a Shift Supervisor to lead daily operations at our Naperville location. You will guide a small team, ensure high-quality beverages and food, and create a warm experience for every guest.

The role emphasizes craft, care, and community, with opportunities for growth and extensive partner benefits. You will mentor teammates, manage store standards, and respond to peak periods with professionalism and speed.