Coffee Shop Shift Lead: Craft, Coach & Community

Starbucks Corp.; Naperville (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Bean Stock

Quarterly bonus

Paid vacation

Disability benefits

DACA reimbursement

Job summary

Starbucks Coffee Company in Naperville, IL seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and partners. You will oversee daily operations, ensure quality beverages and food to standard recipes, and coach teammates to deliver exceptional service.

This role offers strong growth through comprehensive benefits, tuition support, a 401(k) with employer match, stock programs, paid time off, disability coverage, and opportunities for advancement.

Qualifications

• Six months of experience interacting with customers in a service setting.
• Ability to delegate tasks to others and coordinate small teams.
• Flexibility to work early mornings, evenings, weekends, or holidays.

Responsibilities

• Lead with craft and heart to create a welcoming store environment.
• Oversee daily operations and ensure quality beverages/food to standard recipes.
• Coach teammates and delegate tasks to two or more employees.

Skills

Directing others

Customer-focused service

Strong communication

Team leadership

Retail knowledge

Adaptability

Job description

Starbucks Coffee Company in Naperville, IL seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and partners. You will oversee daily operations, ensure quality beverages and food to standard recipes, and coach teammates to deliver exceptional service.

This role offers strong growth through comprehensive benefits, tuition support, a 401(k) with employer match, stock programs, paid time off, disability coverage, and opportunities for advancement.