Coffeehouse Shift Leader: Craft, Coach & Grow

Starbucks Corp.; Murrysville (Westmoreland County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition coverage through Starbucks

Bonuses and stock program

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for our customers and community. You will guide teammates, coach performance, and model excellent customer service while maintaining food and beverage quality.

The role emphasizes reliable attendance, flexibility to work early mornings, evenings, weekends, and holidays, and a commitment to store policies and safety. Join a team focused on connection and growth.

Qualifications

• Six months of customer-facing experience.
• Ability to direct the work of others and coach teammates.
• Effective oral communication and interpersonal skills.
• Knowledge of the retail environment and store policies.

Responsibilities

• Lead the team to deliver quality beverages and food with exceptional service.
• Ensure store safety, policy compliance, and smooth operations.

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Training and coaching

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for our customers and community. You will guide teammates, coach performance, and model excellent customer service while maintaining food and beverage quality.

The role emphasizes reliable attendance, flexibility to work early mornings, evenings, weekends, and holidays, and a commitment to store policies and safety. Join a team focused on connection and growth.