Coffeehouse Shift Lead - Craft, Team & Community

Starbucks Corp.; Rancho Cucamonga (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with employer 1

Tuition coverage via Starbucks College

Paid vacation

Starbucks equity program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a shift supervisor in Rancho Cucamonga, CA to lead team members, prepare beverages and food to standard recipes, and ensure a welcoming store environment for customers. The role requires flexible hours and strong customer service skills.

You will coach staff, manage tasks, and maintain store policies while supporting a positive, inclusive workplace. This position offers opportunities for growth and comprehensive partner benefits.

Qualifications

• Direct the work of others and delegate tasks to teammates.
• Learn quickly and adapt to a fast-paced store environment.
• Communicate clearly with customers and team members.
• Understand retail operations and store safety basics.
• Build positive relationships with customers and colleagues.
• Work effectively as part of a team and contribute to a welcoming store.

Responsibilities

• Maintain regular attendance and punctuality with or without accommodation.
• Work flexible hours including mornings, evenings, weekends, and holidays.
• Ensure quality beverages/food, cash handling, and store safety.
• Interact with customers and fulfill requests with accuracy.
• Coach and delegate tasks to two or more employees as needed.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor in Rancho Cucamonga, CA to lead team members, prepare beverages and food to standard recipes, and ensure a welcoming store environment for customers. The role requires flexible hours and strong customer service skills.

You will coach staff, manage tasks, and maintain store policies while supporting a positive, inclusive workplace. This position offers opportunities for growth and comprehensive partner benefits.