Coffeehouse Shift Lead — Flexible Hours, Craft & Community

Starbucks Corp.; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Tuition coverage

401(k) match

Paid vacation

Stock program

Job summary

Starbucks Coffee Company in Los Angeles seeks a shift supervisor to lead the team, ensure quality beverages and food, and uphold cash handling and store safety standards. This role emphasizes a customer-first approach and team development in a fast-paced retail environment.

We support growth through development experiences and a comprehensive benefits program designed for partners, including opportunities for career advancement within the global Starbucks brand.

Qualifications

• 6 months of experience in a role requiring constant interaction with customers
• At least 6 months of experience delegating tasks to two or more employees
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers

Responsibilities

• Lead shift operations and direct the work of team members
• Ensure quality beverages and food and maintain cash handling practices
• Uphold store safety, security and cleanliness standards
• Coach and delegate tasks to staff to ensure smooth service
• Provide friendly, efficient customer service to create welcoming experiences

Skills

Team leadership

Communication

Interpersonal skills

Teamwork

Relationship building

Learning agility

Retail knowledge

Job description

Starbucks Coffee Company in Los Angeles seeks a shift supervisor to lead the team, ensure quality beverages and food, and uphold cash handling and store safety standards. This role emphasizes a customer-first approach and team development in a fast-paced retail environment.

We support growth through development experiences and a comprehensive benefits program designed for partners, including opportunities for career advancement within the global Starbucks brand.