Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) with company match

Tuition assistance

Stock program

Bonus opportunity

Disability insurance

Parental leave

Job summary

Starbucks Coffee Company in Los Angeles is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide teammates, manage day-to-day operations, and model exceptional customer service during all shifts.

The role emphasizes creating quality beverages, supervising staff, handling cash, and maintaining store safety. Benefits include comprehensive health coverage and growth opportunities within Starbucks’ extensive program.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Ability to coach and delegate tasks to two or more employees.
• Strong communication and teamwork abilities.

Responsibilities

• Lead and coach the shift team to deliver quality beverages and food.
• Prepare beverages/food to standard recipes or customer specifications.
• Manage cash handling, store safety, and cleanliness during your shift.
• Build relationships with customers and provide friendly, efficient service.

Skills

Team leadership

Fast learner

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Job description

Starbucks Coffee Company in Los Angeles is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide teammates, manage day-to-day operations, and model exceptional customer service during all shifts.

The role emphasizes creating quality beverages, supervising staff, handling cash, and maintaining store safety. Benefits include comprehensive health coverage and growth opportunities within Starbucks’ extensive program.