Coffeehouse Shift Lead: Craft & Customer Focus

Starbucks Corp.; Champaign (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Stock program

Quarterly bonus

Paid time off

Job summary

Starbucks Coffee Company in Champaign, IL is seeking a Shift Supervisor to lead our coffeehouse with craft and heart, ensuring a welcoming space for the community. You will manage daily store operations, ensure quality beverages and food, handle cash, and train and delegate tasks to team members.

A minimum of six months in a customer-facing role, flexible hours including early mornings and holidays, and strong communication and teamwork are required.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to delegate tasks to other employees and coordinate work for two or more colleagues.
• Knowledge of store safety and security policies.

Responsibilities

• Lead daily store operations with craft and heart to create a welcoming space for the community.
• Prepare and coach the preparation of beverages and foods to standard recipes or customized for customers.
• Adhere to store policies, ensure quality beverages/food, cash handling and safety compliance.

Skills

Customer service

Team leadership

Effective communication

Interpersonal skills

Retail knowledge

Cash handling

Food & beverage prep

Job description

Starbucks Coffee Company in Champaign, IL is seeking a Shift Supervisor to lead our coffeehouse with craft and heart, ensuring a welcoming space for the community. You will manage daily store operations, ensure quality beverages and food, handle cash, and train and delegate tasks to team members.

A minimum of six months in a customer-facing role, flexible hours including early mornings and holidays, and strong communication and teamwork are required.