Coffeehouse Shift Lead - Craft & Customer Experience

Starbucks Corp.; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan

Bonuses

Paid time off

Parental leave

Job summary

Starbucks Coffee Company in Los Angeles is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality across beverages and food.

You will direct a small team, coach partners, and uphold store standards, safety, and exceptional service while working flexible hours in a fast-paced environment.

Starbucks offers comprehensive benefits and growth opportunities, including tuition coverage and 401(k) matching.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• At least six months of experience delegating tasks to two or more employees.
• Flexible hours including early mornings, evenings, weekends, nights and/ or holidays.
• Meet store operating policies and standards, including cash handling and store safety.

Responsibilities

• Direct the work of others and coordinate tasks within the store.
• Coach and develop partners to deliver quality beverages and food.
• Maintain attendance and punctuality; adapt to scheduling needs.
• Provide exceptional customer service and uphold store standards.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Los Angeles is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality across beverages and food.

You will direct a small team, coach partners, and uphold store standards, safety, and exceptional service while working flexible hours in a fast-paced environment.

Starbucks offers comprehensive benefits and growth opportunities, including tuition coverage and 401(k) matching.