Coffee Shop Shift Lead — Craft & Community

Starbucks Corp.; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through Starbucks GPA

Job summary

Starbucks Coffee Company in Los Angeles is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and foods.

You will coach team members, delegate tasks, uphold store standards, and maintain cash handling and safety policies while delivering exceptional customer service and connection to the community.

Starbucks provides comprehensive benefits, growth opportunities, and tuition assistance to support partners across the organization.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Quality beverages and food prepared to standard recipes or customized for customers.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Direct the work of others and lead store operations to provide a welcoming space.
• Coach and prepare beverages and food to standard recipes or customer specifications.
• Maintain cash handling, store safety, and security per policies.
• Foster teamwork and strong interpersonal relationships with customers and staff.

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job description

Starbucks Coffee Company in Los Angeles is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and foods.

You will coach team members, delegate tasks, uphold store standards, and maintain cash handling and safety policies while delivering exceptional customer service and connection to the community.

Starbucks provides comprehensive benefits, growth opportunities, and tuition assistance to support partners across the organization.