Coffeehouse Shift Lead — Craft, Coach & Delight

Starbucks Corp.; New York (NY); On-site; USD 17,000 - 27,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company in New York, NY seeks a Shift Supervisor to lead store operations with craft and heart, creating a welcoming space for our community. You will supervise beverage and food preparation and guide team members during busy periods.

This role requires reliable attendance and flexible hours. You will coach colleagues to follow recipes and standards, deliver great customer service, and maintain a safe, clean environment.

Qualifications

• Six months of experience interacting with customers
• Ability to delegate tasks to other employees and coordinate two or more employees
• Excellent interpersonal and communication skills
• Knowledge of retail environment and customer service standards
• Ability to work in a team and build relationships
• Ability to direct and coach the work of others

Responsibilities

• Lead store operations with craft and heart to create a welcoming space for the community
• Supervise beverage and food preparation to standard recipes and customer requests
• Coach and delegate tasks to team members during busy periods
• Maintain policies, accuracy in cash handling, safety and security

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job description

Starbucks Coffee Company in New York, NY seeks a Shift Supervisor to lead store operations with craft and heart, creating a welcoming space for our community. You will supervise beverage and food preparation and guide team members during busy periods.

This role requires reliable attendance and flexible hours. You will coach colleagues to follow recipes and standards, deliver great customer service, and maintain a safe, clean environment.