Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; New York (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and sick time

Job summary

Starbucks Coffee Company in New York seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will guide team members, coach performance, and maintain high standards for beverages, food quality, and customer experience.

This role emphasizes teamwork, quick learning, and delivering consistent service. As a partner, you receive comprehensive benefits, opportunities for growth, a 401(k) with company match, tuition coverage and paid time off, with

Qualifications

• Six months of experience in a role requiring constant customer interactions.
• At least six months of experience delegating tasks to other employees.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Maintain regular attendance and punctuality, with or without reasonable accommodation.
• Prepare beverages and food to standard recipes or customized for customers.

Responsibilities

• Lead and coach the team to prepare beverages and food to standard recipes.
• Ensure quality beverages, accurate orders, and store safety, including cash handling.
• Direct the work of others and coordinate tasks to maintain a welcoming Starbucks environment.

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job description

Starbucks Coffee Company in New York seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will guide team members, coach performance, and maintain high standards for beverages, food quality, and customer experience.

This role emphasizes teamwork, quick learning, and delivering consistent service. As a partner, you receive comprehensive benefits, opportunities for growth, a 401(k) with company match, tuition coverage and paid time off, with