Coffeehouse Shift Supervisor — Lead Craft & Team

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Parental leave

Tuition reimbursement

401(k) with employer match

Stock program / Bean Stock

Bonuses

Educational opportunities

Job summary

Starbucks Corp. in New York seeks a shift supervisor to lead a busy coffeehouse with craft and heart, ensuring quality beverages, food, and safety while delivering a welcoming guest experience. You will guide partners, manage shift operations, and uphold store standards.

The role emphasizes teamwork, effective communication, and flexibility to support a warm, consistent customer journey across all day parts.

Qualifications

• Six months of customer-facing experience in a service setting.
• Ability to direct the work of others and delegate tasks.
• Strong oral communication and teamwork abilities.
• Flexibility to work early mornings, evenings, weekends, and holidays.
• Commitment to store safety, cash handling, and quality standards.

Responsibilities

• Lead daily store operations and supervise teammates during shifts.
• Prepare beverages and food to standard recipes or customer requests.
• Coach and coordinate tasks to ensure smooth service flow.
• Uphold policies, safety, and store security during all shifts.

Skills

Customer service

Team leadership

Effective communication

Retail environment knowledge

Interpersonal skills

Job description

Starbucks Corp. in New York seeks a shift supervisor to lead a busy coffeehouse with craft and heart, ensuring quality beverages, food, and safety while delivering a welcoming guest experience. You will guide partners, manage shift operations, and uphold store standards.

The role emphasizes teamwork, effective communication, and flexibility to support a warm, consistent customer journey across all day parts.