Coffeehouse Shift Lead: Craft, Coach & Customer Joy

Starbucks Corp.; Moraga (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Starbucks College Achievement Plan (tu

Paid parental leave

Disability insurance

Vacation accrual and holidays

Job summary

Starbucks Coffee Company in Moraga, CA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, manage cash handling, and maintain high standards for beverages and food while complying with safety policies.

The role requires six months of customer-facing experience and strong communication, teamwork, and relationship-building abilities. Flexible hours, including mornings, evenings, weekends, and holidays, are expected.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to coach food/beverage prep to standard recipes or customize for customers.
• Experience delegating tasks to and coordinating two or more employees.

Responsibilities

• Lead daily store operations as shift supervisor.
• Ensure quality beverages and food according to standards.
• Direct and coach team to maintain store safety and customer service.
• Handle cash and assist with store policies and safety measures.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

6 months customer service/upselling

Job description

Starbucks Coffee Company in Moraga, CA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, manage cash handling, and maintain high standards for beverages and food while complying with safety policies.

The role requires six months of customer-facing experience and strong communication, teamwork, and relationship-building abilities. Flexible hours, including mornings, evenings, weekends, and holidays, are expected.