Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Grand Terrace (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Paid vacation

Paid parental leave

sick time

Holiday pay

Job summary

Starbucks Coffee Company in California is hiring a Shift Supervisor to lead the store team, ensure guest satisfaction, and uphold standards for beverages, food, and safety. You will coach partners, delegate tasks, and maintain consistent operations across shifts.

This role requires flexible availability, strong communication, and the ability to work with a diverse team to create a warm, welcoming experience for every customer, every day.

Qualifications

• Six months of customer-facing experience and ability to meet customer needs.
• Ability to coach and delegate tasks to other employees.
• Flexible availability including early mornings, evenings, weekends or holidays.
• Strong knowledge of the retail environment and store policies.
• Ability to direct the work of others and lead by example.

Responsibilities

• Lead with craft and heart to make the store a welcoming space for the community.
• Maintain attendance, punctuality, and store safety across shifts.
• Prepare and coach beverage/food preparation to standard recipes and customize when needed.
• Delegate tasks to team members and coordinate work among staff.
• Uphold cash handling, safety standards and policy compliance.
• Foster teamwork and strong guest service through effective communication.

Skills

Customer service

Communication skills

Interpersonal skills

Teamwork

Leadership

Job description

Starbucks Coffee Company in California is hiring a Shift Supervisor to lead the store team, ensure guest satisfaction, and uphold standards for beverages, food, and safety. You will coach partners, delegate tasks, and maintain consistent operations across shifts.

This role requires flexible availability, strong communication, and the ability to work with a diverse team to create a warm, welcoming experience for every customer, every day.