Coffeehouse Shift Lead: Craft, Coach, Connect

Starbucks Corp.; Northcreek Commons (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) retirement plan with employer..

Tuition coverage

Paid vacation

Paid parental leave

Family expansion reimbursement

Job summary

Starbucks Corp. in Tennessee seeks a Shift Supervisor to lead daily store operations, coach team members, and ensure a warm, efficient guest experience. You will manage crew, uphold safety and quality standards, and assist in maintaining beverage and food quality.

The role emphasizes hands-on craft, strong communication, and teamwork, with flexible scheduling and growth opportunities within Starbucks’ partner-focused program.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct work and learn quickly.

Responsibilities

• Lead and coach shift team to prepare beverages and foods to standard recipes, including customization.
• Direct operations to ensure quality beverages, food, and customer service.
• Maintain store policies, safety, and cash handling with adherence to standards.

Skills

Customer service

Team leadership

Cash handling

Food and beverage prep

Effective communication

Retail environment knowledge

Job description

Starbucks Corp. in Tennessee seeks a Shift Supervisor to lead daily store operations, coach team members, and ensure a warm, efficient guest experience. You will manage crew, uphold safety and quality standards, and assist in maintaining beverage and food quality.

The role emphasizes hands-on craft, strong communication, and teamwork, with flexible scheduling and growth opportunities within Starbucks’ partner-focused program.