Shift Lead: Craft Coffee & Community Builder

Starbucks Corp.; Clarksville (TN); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance

401(k) employer match

Tuition coverage (Starbucks College达到)

Paid time off

Job summary

Starbucks Coffee Company in Tennessee is seeking a Shift Supervisor to lead daily operations, coach beverage and food preparation, and ensure a welcoming environment for customers. The role requires coordinating a small team, maintaining service standards, and strict adherence to cash handling and safety policies.

The ideal candidate brings at least six months in customer-facing roles, ability to delegate tasks, and strong interpersonal skills to foster teamwork and a positive store atmosphere.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Experience delegating tasks to other employees and coordinating two or more staff.
• Ability to direct the work of others and learn quickly.
• Flexibility to work mornings, evenings, weekends, nights and holidays.
• Knowledge of cash handling, store safety and security.
• Strong interpersonal and teamwork skills.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Coach the preparation of beverages and food to standard recipes or customized for customers.
• Direct and coordinate the tasks of two or more employees.
• Maintain customer service standards and store policies.
• Ensure accurate cash handling and adherence to safety procedures.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Training & coaching

Attendance & punctuality

Job description

Starbucks Coffee Company in Tennessee is seeking a Shift Supervisor to lead daily operations, coach beverage and food preparation, and ensure a welcoming environment for customers. The role requires coordinating a small team, maintaining service standards, and strict adherence to cash handling and safety policies.

The ideal candidate brings at least six months in customer-facing roles, ability to delegate tasks, and strong interpersonal skills to foster teamwork and a positive store atmosphere.