Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Jackson (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor in Jackson, TN to lead barista teams, uphold quality beverages and foods, and create a welcoming atmosphere for customers. You will coach staff, ensure adherence to recipes, and support daily store operations with a focus on service excellence.

The role offers opportunities for growth, comprehensive benefits, and a strong emphasis on teamwork and customer experience consistent with Starbucks values.

Qualifications

• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Lead store operations to ensure a welcoming space for customers
• Prepare and coach the preparation of beverages and foods to standard recipes
• Delegate tasks to team members and coordinate the work of two or more employees
• Maintain regular attendance and punctuality and support flexible hours as needed

Skills

Lead with craft and heart

Fast learner

Effective oral communication

Retail knowledge

Strong interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor in Jackson, TN to lead barista teams, uphold quality beverages and foods, and create a welcoming atmosphere for customers. You will coach staff, ensure adherence to recipes, and support daily store operations with a focus on service excellence.

The role offers opportunities for growth, comprehensive benefits, and a strong emphasis on teamwork and customer experience consistent with Starbucks values.