Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Mount Juliet (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid vacation

Paid sick time

Holiday pay

Quarterly bonus

Job summary

Starbucks Coffee Company in Mount Juliet, TN is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will oversee daily operations, coach partners, and deliver high-quality beverages and food while upholding safety and company standards.

The role emphasizes teamwork, strong communication, and flexibility across mornings, evenings, weekends, and holidays, with comprehensive partner benefits and development opportunities.

Qualifications

• Six months of customer-facing work experience.
• Able to meet store policies and safety standards.
• Flexible availability including early mornings, evenings, weekends and holidays.
• Cash handling experience.
• Able to coach others and delegate tasks.

Responsibilities

• Lead and supervise store operations with craft and heart.
• Prepare beverages and food to Starbucks standards.
• Coach and delegate tasks to team members.
• Ensure store safety and security for customers and partners.
• Provide exceptional customer service and maintain store standards.

Skills

Directing work

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Customer service experience

Job description

Starbucks Coffee Company in Mount Juliet, TN is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will oversee daily operations, coach partners, and deliver high-quality beverages and food while upholding safety and company standards.

The role emphasizes teamwork, strong communication, and flexibility across mornings, evenings, weekends, and holidays, with comprehensive partner benefits and development opportunities.