Coffeehouse Shift Supervisor: Lead with Craft & Connection

Starbucks Corp.; Knoxville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Stock program

Job summary

Starbucks Corp. in Knoxville, TN is seeking a dedicated Shift Supervisor to lead baristas and kitchen partners, uphold quality beverages and food, and ensure a welcoming store environment.

You will coach teams, manage shifts, and maintain safety standards while delivering memorable customer moments. The role requires strong communication, teamwork, and leadership skills, with a focus on creating a warm community space at the store level.

Qualifications

• Six months experience in a customer-facing role.
• Six months experience delegating tasks to others.
• Ability to direct the work of others and lead a team.
• Strong communication and interpersonal skills.

Responsibilities

• Lead the team to deliver quality beverages and food.
• Uphold store policies, safety, and security standards.
• Coach staff on recipes and beverage preparation to standard or customized requests.
• Engage customers to create welcoming, positive moments.
• Assist with scheduling and shift coverage as needed.

Skills

Customer service

Team leadership

Food & beverage prep

Delegation

Oral communication

Interpersonal skills

Teamwork

Relationship building

Adaptability

Job description

Starbucks Corp. in Knoxville, TN is seeking a dedicated Shift Supervisor to lead baristas and kitchen partners, uphold quality beverages and food, and ensure a welcoming store environment.

You will coach teams, manage shifts, and maintain safety standards while delivering memorable customer moments. The role requires strong communication, teamwork, and leadership skills, with a focus on creating a warm community space at the store level.