Coffeehouse Shift Lead — Craft, Coach & Community Impact

Starbucks Corp.; Springfield (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan

Healthcare benefits

Paid vacation

Career growth

Job summary

Starbucks Coffee Company in Springfield, VA seeks a shift supervisor to lead with craft and heart, making every visit a welcoming moment for the community. You’ll coach team members, ensure quality beverages and food to standard recipes, and uphold store safety and operations.

This role emphasizes collaborative leadership, quick learning, and delivering outstanding guest experiences. We offer comprehensive benefits, tuition coverage through the Starbucks College Achievement Plan, and

Qualifications

• Six months of customer-facing experience.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.
• Experience delegating tasks and coordinating staff.
• Ability to direct and coach others; strong communication and teamwork.

Responsibilities

• Deliver quality beverages and food to standard recipes; ensure guest satisfaction.
• Lead and develop teammates to provide outstanding guest experiences.
• Maintain store safety, cash handling, and compliance with policies.

Skills

Customer interaction

Food/beverage preparation

Team coordination

Effective communication

Retail knowledge

Team collaboration

Relationship building

Tools

POS systems

Job description

Starbucks Coffee Company in Springfield, VA seeks a shift supervisor to lead with craft and heart, making every visit a welcoming moment for the community. You’ll coach team members, ensure quality beverages and food to standard recipes, and uphold store safety and operations.

This role emphasizes collaborative leadership, quick learning, and delivering outstanding guest experiences. We offer comprehensive benefits, tuition coverage through the Starbucks College Achievement Plan, and