Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; West Hartford (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition coverage

Paid vacation

Bonus potential

Job summary

Starbucks Coffee Company in West Hartford, CT is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality.

You will direct the work of a small team, coach baristas, handle cash operations, uphold safety standards, and deliver friendly, fast service during busy shifts.

This role offers flexible hours, opportunities for growth, and comprehensive benefits described in our partner program.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Prepare and coach the preparation of beverages/food to standard recipes or customized for customers.

Responsibilities

• Direct shift team to deliver quality beverages and food.
• Uphold store policies, safety, and cash handling.
• Provide excellent customer service and quick, friendly service during peak periods.
• Maintain attendance and punctuality, and lead by example during your shift.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in West Hartford, CT is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality.

You will direct the work of a small team, coach baristas, handle cash operations, uphold safety standards, and deliver friendly, fast service during busy shifts.

This role offers flexible hours, opportunities for growth, and comprehensive benefits described in our partner program.