Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; West Haven (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

Starbucks Coffee Company in West Haven, CT is seeking a dedicated Shift Supervisor to lead with craft and heart, ensuring every customer experiences a welcoming space. You will guide a team to prepare beverages and food to standard recipes, maintain store safety, and model exceptional service during varied hours.

Join a culture that supports growth with comprehensive benefits and development opportunities, while delivering consistent, high-quality experiences for our community.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to new tasks.
• Communicate clearly with customers and teammates.
• Understand the retail environment and customer needs.
• Build positive relationships with customers and colleagues.
• Work well as part of a team and support store goals.
• Foster a welcoming, inclusive store atmosphere.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Direct and coordinate the work of team members during shifts.
• Ensure quality beverages and food per standard recipes and customization when needed.
• Maintain store safety, cash handling, and policy adherence.
• Provide outstanding customer service and resolve issues professionally.

Skills

Direct others

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in West Haven, CT is seeking a dedicated Shift Supervisor to lead with craft and heart, ensuring every customer experiences a welcoming space. You will guide a team to prepare beverages and food to standard recipes, maintain store safety, and model exceptional service during varied hours.

Join a culture that supports growth with comprehensive benefits and development opportunities, while delivering consistent, high-quality experiences for our community.