Coffeehouse Shift Lead - Craft, Coach & Community

Starbucks Corp.; Simi Valley (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will guide team members, coach beverage and food preparation to standard recipes, and uphold store policies and safety.

The role emphasizes strong interpersonal skills, quick learning, and teamwork in a retail environment, with comprehensive benefits and growth opportunities described in the post.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies and standards, including quality beverages/food, cash handling, and safety.
• Six months of customer service experience.
• Six months of delegating tasks to others or coordinating two+ employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for customers.
• Oversee preparation of beverages and food to standard recipes, adapting as needed.
• Delegate tasks and coordinate two or more team members to ensure smooth service.
• Maintain consistent quality and safety across store operations.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will guide team members, coach beverage and food preparation to standard recipes, and uphold store policies and safety.

The role emphasizes strong interpersonal skills, quick learning, and teamwork in a retail environment, with comprehensive benefits and growth opportunities described in the post.