Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Lake Charles (LA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company in Louisiana is seeking a Shift Supervisor to lead a productive team and ensure high quality beverages and food. You’ll coach, delegate tasks, and maintain a welcoming environment for customers during your shift.

Expect opportunities for growth through comprehensive benefits, training, and development. Success comes from strong communication, teamwork, and reliable attendance in a fast-paced coffeehouse setting.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• At least six (6) months of experience delegating tasks to two or more employees.
• Prepare and coach the preparation of beverages and foods to standard or customized recipes.
• Meet store policies including cash handling, safety, and security with or without accommodation.
• Availability to work flexible hours, early mornings, evenings, weekends, nights or holidays.
• Maintain regular and punctual attendance and reliable performance.

Responsibilities

• Lead shift by directing team members to deliver quality beverages and foods.
• Provide excellent customer service, resolve issues, and maintain a welcoming store environment.
• Coach and delegate tasks to team members to ensure smooth operation during shifts.
• Support store policies and assist with cash handling and safety procedures.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Louisiana is seeking a Shift Supervisor to lead a productive team and ensure high quality beverages and food. You’ll coach, delegate tasks, and maintain a welcoming environment for customers during your shift.

Expect opportunities for growth through comprehensive benefits, training, and development. Success comes from strong communication, teamwork, and reliable attendance in a fast-paced coffeehouse setting.