Coffeehouse Shift Supervisor: Lead Craft & Service

Starbucks Corp.; Baton Rouge (LA); On-site; USD 17,909,000 - 24,797,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation accrual

Job summary

Starbucks Coffee Company in Baton Rouge, LA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food.

This role requires dependable attendance, flexible hours, and prior experience in customer service and team coordination. You will coach staff, delegate tasks, and uphold store policies while delivering exceptional guest experiences.

Qualifications

• Regular attendance and punctuality, with or without accommodations.
• Flexible hours including mornings, evenings, weekends, nights and/or holidays.
• Provide quality beverages/food, handle cash, maintain safety and security.
• Six months experience in a customer-facing role.
• Six months experience delegating tasks to 2+ employees.

Responsibilities

• Lead and supervise the team to ensure quality beverages and customer service.
• Coach staff and delegate tasks to ensure smooth operations.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Baton Rouge, LA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food.

This role requires dependable attendance, flexible hours, and prior experience in customer service and team coordination. You will coach staff, delegate tasks, and uphold store policies while delivering exceptional guest experiences.