Shift Lead: Craft Coffee & Team Coach

Starbucks Corp.; Hammond (LA); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Life insurance

Disability insurance

Paid parental leave

401(k) match

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily coffeehouse operations in Hammond, LA. You will coach teammates, ensure quality beverages, manage shift tasks, and uphold store standards to create a welcoming environment for customers.

The role emphasizes teamwork, quick learning, and strong communication, with a focus on delivering exceptional guest experiences and maintaining store safety and cash handling accuracy.

Qualifications

• Attend to shifts with punctuality and reliability.
• Flexible hours including mornings, evenings, weekends, holidays.
• Ensure quality beverages and food per standards; cash handling and safety compliance.
• Six months in a role involving customer interaction.
• At least six months of delegating tasks to two or more employees.
• Able to coach and guide fellow team members.

Responsibilities

• Lead shift operations and staff during service.
• Maintain product quality and customer service standards.
• Handle cash and safety procedures per policy.
• Collaborate with store team to meet goals and customer needs.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Flexible hours

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily coffeehouse operations in Hammond, LA. You will coach teammates, ensure quality beverages, manage shift tasks, and uphold store standards to create a welcoming environment for customers.

The role emphasizes teamwork, quick learning, and strong communication, with a focus on delivering exceptional guest experiences and maintaining store safety and cash handling accuracy.