Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Benton Harbor (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid time off

Stock program

Bonus opportunities

Job summary

Starbucks Coffee Company in Benton Harbor, MI is seeking a dedicated shift supervisor to lead a fast-paced team and ensure every beverage and food item meets quality standards.

You will coach partners, manage store operations, uphold safety, and support growth through ongoing training and development. This full-time role offers extensive benefits including health, retirement, tuition coverage, and opportunities for advancement.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach and delegate tasks to others.
• Flexibility to work mornings, evenings, weekends, nights or holidays.
• Understanding of store policies, safety and cash handling.

Responsibilities

• Lead shift and coach team to deliver quality beverages and food.
• Ensure recipes and safety standards are followed during preparation.
• Manage cash handling and maintain store safety and security.
• Deliver friendly service and resolve customer issues promptly.

Skills

Customer service

Communication skills

Team leadership

Interpersonal skills

Job description

Starbucks Coffee Company in Benton Harbor, MI is seeking a dedicated shift supervisor to lead a fast-paced team and ensure every beverage and food item meets quality standards.

You will coach partners, manage store operations, uphold safety, and support growth through ongoing training and development. This full-time role offers extensive benefits including health, retirement, tuition coverage, and opportunities for advancement.