Coffeehouse Shift Lead: Craft, Care & Growth

Starbucks Corp.

Rancho Cucamonga (CA)

On-site

USD 22,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Medical, dental, vision insurance
Paid vacation
401(k) with employer match
Tuition coverage via Starbucks College
Parental leave

Job summary

Starbucks Corp. is seeking a shift supervisor who will lead with craft and heart to maintain a welcoming coffeehouse for the community. You will ensure quality beverages and food, coach team members, and uphold store standards while prioritizing guest experience.

The role emphasizes reliable attendance, flexible hours, and strong interpersonal skills to work effectively with a diverse team in a fast-paced retail environment.

Qualifications

  • Six months of experience in a role with regular customer interaction.
  • Ability to direct the work of others and delegate tasks.
  • Effective oral communication skills and strong interpersonal abilities.
  • Ability to learn quickly and adapt in a retail environment.
  • Ability to work as part of a team and build relationships.

Responsibilities

  • Lead with craft and heart to create a welcoming coffeehouse environment.
  • Ensure quality beverages and food items per standard recipes.
  • Coach and coordinate two or more partners to meet store needs.
  • Maintain regular attendance, punctuality, and adherence to policies.

Skills

Customer service
Leadership
Coaching
Communication
Teamwork
Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor who will lead with craft and heart to maintain a welcoming coffeehouse for the community. You will ensure quality beverages and food, coach team members, and uphold store standards while prioritizing guest experience.

The role emphasizes reliable attendance, flexible hours, and strong interpersonal skills to work effectively with a diverse team in a fast-paced retail environment.

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