Coffee Stand Manager: Lead, Grow & Coach

Anchor Point Management Group; Parma (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

7 Brew in Parma, OH is seeking a proactive Manager to lead the stand’s growth and daily operations. You will coach the team, optimize shifts, and ensure quality customer interactions while upholding the company culture and standards.

The role requires hands-on leadership, training capability, and strong organizational skills to oversee inventory, cash handling, and performance metrics across the crew.

Qualifications

• Minimum high school diploma or equivalent.
• Demonstrated leadership abilities in a fast-paced environment.
• Strong communication and coaching skills.
• Ability to train and develop a diverse crew.
• Proven ability to manage schedules and staffing.
• Comfort with customer service and cash handling.
• Able to work flexible hours, including mornings, nights and weekends.

Responsibilities

• Be proficient in all Brewista and Shift Lead duties and skill sets.
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
• Provide regular feedback to each team member on strengths and areas of growth.
• Work with the crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines.
• Monitor and maintain necessary inventory, small wares, and equipment.
• Ensure appropriate cash handling, deposits, and change for the stand.
• Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas.
• Develop new leaders and implement directives from upper management.

Skills

Leadership

Coaching

Staff training

Communication

Flexibility

Customer service

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

7 Brew in Parma, OH is seeking a proactive Manager to lead the stand’s growth and daily operations. You will coach the team, optimize shifts, and ensure quality customer interactions while upholding the company culture and standards.

The role requires hands-on leadership, training capability, and strong organizational skills to oversee inventory, cash handling, and performance metrics across the crew.