Coffee Shop Shift Supervisor: Lead with Craft & Heart

Starbucks Corp.; Peoria (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse team, ensuring warm, welcoming service and consistent quality. You will coach partners, manage tasks, and uphold safety, cash handling, and standards while engaging the community.

The role requires flexible hours including mornings, evenings, weekends, and holidays. Starbucks offers comprehensive benefits and a strong growth path for partners.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach food/beverage prep to standard recipes.
• Experience delegating tasks to two or more team members.
• Strong interpersonal and written/oral communication skills.

Responsibilities

• Lead shift with craft and heart to welcome customers.
• Direct and coach team to prepare beverages/food to standard recipes.
• Uphold store policies, cash handling, safety and security.
• Coordinate tasks among team members and maintain smooth operations.

Skills

Direct work of others

Customer service

Team collaboration

Effective communication

Flexible schedule

Education

None

Job description

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse team, ensuring warm, welcoming service and consistent quality. You will coach partners, manage tasks, and uphold safety, cash handling, and standards while engaging the community.

The role requires flexible hours including mornings, evenings, weekends, and holidays. Starbucks offers comprehensive benefits and a strong growth path for partners.