Coffee Shop Shift Leader - Craft, Lead & Inspire

Starbucks Corp.; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Corp. is looking for a shift supervisor to lead a busy neighborhood coffeehouse with craft and heart. You will coach partners, ensure beverage quality, and maintain a welcoming environment for customers.

This role requires punctuality, flexibility, and the ability to delegate tasks while building relationships with the team and community. We offer growth opportunities and industry-leading benefits, including health coverage, 401(k) with company match, tuition assistance, and paid time

Qualifications

• Direct the work of others.
• Learn quickly to adapt to store needs.
• Clear oral communication with customers and partners.
• Understanding of retail environment and safety standards.
• Strong interpersonal skills for teamwork and customer care.
• Ability to work as part of a team and support colleagues.
• Capability to build relationships within the community.

Responsibilities

• Lead with craft and heart to keep the store welcoming for the community.
• Coach beverage and food preparation to standard recipes and customer requests.
• Oversee tasks and delegate to team members across shifts.
• Ensure quality beverages, cash handling, safety, and store policies.
• Maintain attendance and punctuality; adapt to flexible hours including holidays.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is looking for a shift supervisor to lead a busy neighborhood coffeehouse with craft and heart. You will coach partners, ensure beverage quality, and maintain a welcoming environment for customers.

This role requires punctuality, flexibility, and the ability to delegate tasks while building relationships with the team and community. We offer growth opportunities and industry-leading benefits, including health coverage, 401(k) with company match, tuition assistance, and paid time