Coffee Shop Shift Leader: Craft, Lead & Connect

Starbucks Corp.; Athens (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)–employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring every cup and interaction meets our standards. You will mentor partners, uphold store policies, and create a welcoming environment for the community.

We offer growth opportunities, comprehensive benefits, and a supportive culture that values service excellence and teamwork. This role emphasizes reliability, flexibility, and strong communication with customers and teammates.

Qualifications

• Six (6) months of experience with customer interactions and fulfilling requests.
• Six (6) months of experience delegating tasks to two or more employees.
• Availability for flexible hours including early mornings, evenings, weekends, nights and holidays.
• Maintain regular attendance and punctuality, with or without accommodation.
• Adherence to store policies including cash handling and safety.
• Prepare beverages/food to standard recipes or customized for customers.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Ensure quality beverages and food per recipes and customer requests.
• Coach and delegate tasks to team members to meet store goals.
• Maintain store safety and security and ensure policy compliance.
• Foster a positive, collaborative team environment and excellent customer service.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Strong interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring every cup and interaction meets our standards. You will mentor partners, uphold store policies, and create a welcoming environment for the community.

We offer growth opportunities, comprehensive benefits, and a supportive culture that values service excellence and teamwork. This role emphasizes reliability, flexibility, and strong communication with customers and teammates.