Coffee Shop Shift Leader: Craft, Coach & Community

Starbucks Corp.; Sturgis Township (MI); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) plan

Paid vacation

Parental leave

Disability benefits

Job summary

Starbucks Corp. is looking for a shift supervisor to lead with craft and heart in a welcoming community coffeehouse. You will coach the team, ensure quality beverages and food, and uphold store policies while handling cash and maintaining safety and security.

This role emphasizes teamwork, rapid learning, and strong communication. Six months of customer-facing experience and the ability to delegate tasks are essential, with flexible hours including early mornings, evenings, weekends, and

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Six (6) months of experience delegating tasks to other employees or coordinating two or more employees.
• Availability to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Ability to follow store policies and safety and security procedures.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse experience.
• Coach and delegate tasks to team members to ensure efficient operations.
• Ensure quality beverages and prepared foods meet standard recipes and customer requests.

Skills

Direct the work

Customer service

Oral communication

Teamwork

Interpersonal skills

Coaching/mentoring

Retail knowledge

Job description

Starbucks Corp. is looking for a shift supervisor to lead with craft and heart in a welcoming community coffeehouse. You will coach the team, ensure quality beverages and food, and uphold store policies while handling cash and maintaining safety and security.

This role emphasizes teamwork, rapid learning, and strong communication. Six months of customer-facing experience and the ability to delegate tasks are essential, with flexible hours including early mornings, evenings, weekends, and