Daytime Shift Leader — Guest Experience & Team Coach

United Premium Brands; Carmel (IN); On-site; USD 16,531 - 19,286; Full time

Benefits offered by this job

Tips

Medical Insurance

Dental Insurance

Vision Insurance

Paid Training

Paid Time Off

Flexible hours

Employee Discounts

Growth Opportunities

Job summary

United Premium Brands’ Tropical Smoothie Café is seeking a Brand Ambassador for the Café Shift Lead role in Carmel, Indiana. You will model exceptional hospitality, lead small crews, ensure product and service standards, and partner with managers to train teammates.

The position emphasizes teamwork, safety, and guest experience, with opportunities for growth. Flexible hours and tips are part of the compensation.

Qualifications

• Highly motivated hardworking individuals.
• Role models who lead by example.
• Go-getters who demonstrate a strong work ethic.
• Vibrant, energetic team players.
• Ability to follow instructions and safety precautions when preparing food and smoothies.
• Possesses excellent communication and interpersonal skills with customers and coworkers.
• Ability to lead a crew of 2 to 5 people per shift.
• Effectively communicate with Assistant General Manager and General Manager.

Responsibilities

• Deliver the ultimate guest service experience with strong customer service skills.
• Communicate concise details about TSC products and information to all guests.
• Be responsible for product and guest service standards.
• Form an environment of teamwork and assist in developing team members.
• Prepare orders in a timely and accurate manner.
• Work well with crew members and managers.
• Maintain cleanliness and proper sanitation practices.

Skills

Customer service

Team leadership

Communication

Food safety

Job description

United Premium Brands’ Tropical Smoothie Café is seeking a Brand Ambassador for the Café Shift Lead role in Carmel, Indiana. You will model exceptional hospitality, lead small crews, ensure product and service standards, and partner with managers to train teammates.

The position emphasizes teamwork, safety, and guest experience, with opportunities for growth. Flexible hours and tips are part of the compensation.