Coffee Shop Shift Lead: Craft, Connect & Coach Team

Starbucks Corp.; Washington (District of Columbia); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Starbucks College Achievement Plan –Tu

Paid Time Off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, making each coffeehouse a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and coach a small team to deliver outstanding service.

This role offers flexible hours and strong growth potential, plus comprehensive benefits including medical, dental, vision, a 401(k) plan, and the Starbucks College Achievement Plan Tuition Coverage.

Qualifications

• Direct the work of others.
• Learn quickly to adapt in a fast-paced environment.
• Strong communication skills, both verbal and written.
• Knowledge of the retail environment and customer service standards.
• Strong interpersonal skills and ability to build relationships.
• Ability to work as part of a team and support colleagues.
• Demonstrates ability to train and coach teammates.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse experience.
• Oversee daily operations and ensure quality beverages and food.
• Coach and delegate tasks to team members and ensure store standards.
• Maintain attendance, safety, and cash handling procedures.

Skills

Direct the work of others

Learn quickly

Effective written and oral

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, making each coffeehouse a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and coach a small team to deliver outstanding service.

This role offers flexible hours and strong growth potential, plus comprehensive benefits including medical, dental, vision, a 401(k) plan, and the Starbucks College Achievement Plan Tuition Coverage.