Coffee Shop Shift Lead: Craft, Community & Growth

Starbucks Corp.; Federal Way (WA); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition assistance

Paid vacation

Sick time

Job summary

Starbucks Corp. is seeking a shift supervisor to lead baristas and partners during daily operations. You will coach staff, ensure consistency of beverages and food quality, handle cash and safety duties, and maintain a welcoming store environment for the community.

You will coordinate tasks, communicate clearly, and adapt to flexible shifts, including mornings, evenings, weekends, and holidays. Join a team that values growth, benefits, and a culture of care.

Qualifications

• Six months of experience in a role requiring customer interaction.
• Six months of experience delegating tasks to two or more employees.
• Prepare and coach food/beverage prep to standard recipes or customized requests.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Cash handling, store safety and security per policies.
• Maintain regular attendance and punctuality.

Responsibilities

• Direct the work of team members to ensure quality beverages and food.
• Lead with craft and heart to create a welcoming Starbucks space.
• Maintain store safety and security per policy.
• Provide excellent customer service and resolve issues.
• Coach and delegate tasks to ensure smooth shift operations.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead baristas and partners during daily operations. You will coach staff, ensure consistency of beverages and food quality, handle cash and safety duties, and maintain a welcoming store environment for the community.

You will coordinate tasks, communicate clearly, and adapt to flexible shifts, including mornings, evenings, weekends, and holidays. Join a team that values growth, benefits, and a culture of care.