Coffee Shop Shift Lead — Craft, Coach & Guest Experience

Starbucks; Lubbock (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) matched

Healthcare benefits

Tuition assistance

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach team members, ensure quality beverages and foods, and maintain safe operations with a strong customer focus.

The role requires flexibility for early mornings, weekends, nights, and holidays, plus experience directing staff and delivering exceptional service in a retail setting.

Qualifications

• Able to direct and motivate a team to deliver quality beverages and food.
• Strong communication skills for customer and team interactions.
• Knowledge of retail policies and safety standards.
• Experience leading two or more staff and delegating tasks.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming space.
• Coach team members to meet standards for beverages, food, and service.
• Maintain attendance, flexibility, and adherence to store policies.
• Foster a positive team environment and customer connections.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail environment knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach team members, ensure quality beverages and foods, and maintain safe operations with a strong customer focus.

The role requires flexibility for early mornings, weekends, nights, and holidays, plus experience directing staff and delivering exceptional service in a retail setting.