Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.

Chicago (IL)

On-site

USD 21,000 - 26,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) with employer match
Tuition coverage
Paid vacation
Disability leave
Holiday pay

Job summary

Starbucks Coffee Company in Chicago is seeking a Shift Supervisor to lead with craft and heart, ensuring every shift delivers high-quality beverages and welcoming service. You will supervise team members, model standards, and coach partners to exceed guest expectations.

This role offers comprehensive benefits for partners, opportunities for growth, and a supportive learning culture that values attendance, teamwork, and flexible scheduling.

Qualifications

  • Maintain regular and punctual attendance, including flexible hours.
  • Six months of customer-facing experience and six months of supervising or coordinating tasks.
  • Prepare beverages/food to standard recipes and adjust when needed.

Responsibilities

  • Lead and coach team members to deliver high-quality beverages and food.
  • Ensure store policies, cash handling, and safety standards are met.
  • Provide excellent customer service and resolve guest concerns.
  • Coordinate tasks and delegate duties among staff during shifts.

Skills

Direct others
Fast learner
Oral communication
Retail environment knowledge
Teamwork
Relationship building
Customer service

Job description

Starbucks Coffee Company in Chicago is seeking a Shift Supervisor to lead with craft and heart, ensuring every shift delivers high-quality beverages and welcoming service. You will supervise team members, model standards, and coach partners to exceed guest expectations.

This role offers comprehensive benefits for partners, opportunities for growth, and a supportive learning culture that values attendance, teamwork, and flexible scheduling.

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