Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Chicago (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Paid vacation

Disability leave

Holiday pay

Job summary

Starbucks Coffee Company in Chicago is seeking a Shift Supervisor to lead with craft and heart, ensuring every shift delivers high-quality beverages and welcoming service. You will supervise team members, model standards, and coach partners to exceed guest expectations.

This role offers comprehensive benefits for partners, opportunities for growth, and a supportive learning culture that values attendance, teamwork, and flexible scheduling.

Qualifications

• Maintain regular and punctual attendance, including flexible hours.
• Six months of customer-facing experience and six months of supervising or coordinating tasks.
• Prepare beverages/food to standard recipes and adjust when needed.

Responsibilities

• Lead and coach team members to deliver high-quality beverages and food.
• Ensure store policies, cash handling, and safety standards are met.
• Provide excellent customer service and resolve guest concerns.
• Coordinate tasks and delegate duties among staff during shifts.

Skills

Direct others

Fast learner

Oral communication

Retail environment knowledge

Teamwork

Relationship building

Customer service

Job description

Starbucks Coffee Company in Chicago is seeking a Shift Supervisor to lead with craft and heart, ensuring every shift delivers high-quality beverages and welcoming service. You will supervise team members, model standards, and coach partners to exceed guest expectations.

This role offers comprehensive benefits for partners, opportunities for growth, and a supportive learning culture that values attendance, teamwork, and flexible scheduling.