Coffee Shop Manager: Lead Team & Delight Guests

Tapestry; Tinton Falls (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach in the United States is seeking a Coffee Shop Manager to oversee daily operations, staff development, inventory control, and financial performance while delivering exceptional customer service.

This role requires strong leadership, operational excellence, and a commitment to creating a positive team and guest experience, with responsibilities ranging from recruiting and coaching to budgeting, scheduling, and compliance with health and safety standards.

Qualifications

• 3+ years’ experience in retail or food & beverage management.
• Proficiency with POS systems and scheduling software.
• Strong budgeting, sales tracking, and inventory management knowledge.
• Demonstrated commitment to exceptional customer service.
• Excellent leadership, communication, and organizational skills.

Responsibilities

• Recruit, train, and mentor staff to uphold company standards.
• Provide coaching, conduct performance reviews, and address improvements.
• Promote teamwork and a customer-focused culture.
• Oversee budgeting, pricing, and inventory control.
• Ensure health, safety, and food sanitation compliance.
• Manage opening/closing procedures and daily operations.

Skills

Staff leadership

Customer service

Inventory management

Budgeting and forecasting

Communication

Tools

POS systems

Scheduling software

Job description

Coach in the United States is seeking a Coffee Shop Manager to oversee daily operations, staff development, inventory control, and financial performance while delivering exceptional customer service.

This role requires strong leadership, operational excellence, and a commitment to creating a positive team and guest experience, with responsibilities ranging from recruiting and coaching to budgeting, scheduling, and compliance with health and safety standards.