Coffee Shop General Manager: Lead Growth & Team

Go Get Em Tiger; Los Angeles (CA); On-site; USD 68,000 - 82,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Free drinks & merch

Job summary

Go Get Em Tiger Highland Park is seeking a General Manager to lead our core-volume coffee shop, driving year-over-year growth, managing costs, and building a strong team. You will oversee cafe and kitchen operations, schedule staff, and ensure exceptional hospitality.

The role requires 20+ hours on the floor weekly, weekend availability, and reliable transportation. A food safety manager certification is preferred or obtainable within 30 days.

Qualifications

• Minimum of two years of proven management success in a high-volume and/or quality-driven food service environment.
• Experience in a high-volume specialty coffee setting is a plus.
• Experience with retail/food service financial reporting and P&L management.
• Must posses a food safety manager certification or be willing to attain one within the first 30 days of employment.
• Availability for weekend days and overall schedule availability.

Responsibilities

• Recruit and motivate an excellent team and oversee onboarding.
• Plan trainings and development for the team and conduct regular feedback sessions.
• Manage staffing, schedules, and timesheets; ensure accurate timekeeping.

Skills

Team leadership

Hiring & onboarding

Training & development

Performance feedback

Budget & cost control

Inventory management

Safety & compliance

Customer service

Marketing coordination

Tools

Email

Google Drive

Slack

Microsoft Office

Job description

Go Get Em Tiger Highland Park is seeking a General Manager to lead our core-volume coffee shop, driving year-over-year growth, managing costs, and building a strong team. You will oversee cafe and kitchen operations, schedule staff, and ensure exceptional hospitality.

The role requires 20+ hours on the floor weekly, weekend availability, and reliable transportation. A food safety manager certification is preferred or obtainable within 30 days.