Cafe Operations Lead - Flexible Scheduling & Growth

Fairgrounds Coffee and Tea; Highland Park (IL); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Salary

Dental Insurance

Health Insurance

Employee Discounts

Paid Time Off

Vision Insurance

Competitive Compensation

Career Advancement Opportunities

Opportunity for Advancement

Job summary

Fairgrounds Coffee and Tea in Highland Park, IL is seeking an experienced Cafe Manager to oversee daily operations and drive the market's financial health. You will hire, train, and lead staff while upholding the brand's high standards.

The ideal candidate is a proven leader with cafe or marketplace experience, strong customer service skills, and the ability to manage budgets, KPIs, and vendor relationships.

Qualifications

• Demonstrated leadership experience managing a cafe or marketplace.
• Strong communication and team-building skills.
• Ability to hire, train, and develop staff while maintaining quality service.
• Adept with budgets, KPIs, and health/safety compliance.

Responsibilities

• Develop short and long-term goals and KPIs
• Hire, train, and manage employees and conduct periodic performance reviews
• Lead team in providing exceptional customer service
• Create and maintain a food and beverage budget
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Develop and coordinate marketing efforts and community events

Skills

People leadership

Communication

Customer service

Problem-solving

Calm under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Fairgrounds Coffee and Tea in Highland Park, IL is seeking an experienced Cafe Manager to oversee daily operations and drive the market's financial health. You will hire, train, and lead staff while upholding the brand's high standards.

The ideal candidate is a proven leader with cafe or marketplace experience, strong customer service skills, and the ability to manage budgets, KPIs, and vendor relationships.