Coffee Shop Attendant

Rosen Hotels & Resorts; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Affordable Health and Dental Insurance

On-site Medical Center

Competitive Compensation

Holiday Pay

Birthday Pay

Paid Vacation and Personal Days

Tuition Reimbursement and Higher Ed

401(k) Retirement Savings Plan

Hospitality and Dining Discounts

Access to our Family Outreach Center

Job summary

Rosen Centre in Orlando is seeking a Coffee Shop Attendant to join the Food and Beverage team. You will prepare and serve coffee, tea, and beverages, take orders, and ensure timely delivery while maintaining high guest service standards.

Experience in a coffee shop or similar food service is preferred. The role requires strong communication, the ability to multitask in a fast-paced environment, and a willingness to work varied shifts in a drug- and nicotine-free workplace.

Qualifications

• Previous experience in a coffee shop or similar food service environment preferred.
• Strong communication skills and ability to interact with staff and the public.
• Ability to work in a fast-paced environment and multitask effectively.
• Must be able to perform physical tasks such as lifting, bending and walking for extended periods.
• Must be able to legally work in the USA.

Responsibilities

• Prepare and serve coffee, tea, blended drinks, and other beverages to guests.
• Take customer orders accurately and ensure prompt delivery of beverages and food items.
• Provide recommendations on coffee blended drinks and food offerings.
• Maintain cleanliness and organization of the coffee shop, including stocking coolers and cleaning work areas.
• Handle cash transactions, give proper change, and accurately process payments.

Skills

Communication skills

Customer service

Multitasking

Physical stamina

Education

High school diploma or equivalent

Job description

Rosen Centre | Food and Beverage | Full Time

Posted 2 days ago

Description

Summary:

The Coffee Shop Attendant at Rosen Hotels & Resorts must have a working knowledge of coffee, tea, blended drinks, and food served in a coffee shop environment. They provide excellent customer service by recommending beverages and ensuring prompt delivery of orders. The role requires delivering fast, efficient, and friendly service in accordance with Rosen Hotels & Resorts standards.

Responsibilities:

• Prepare and serve coffee, tea, blended drinks, and other beverages to guests.
• Take customer orders accurately and ensure prompt delivery of beverages and food items.
• Provide recommendations on coffee blended drinks and food offerings.
• Maintain cleanliness and organization of the coffee shop, including stocking coolers and cleaning work areas.
• Handle cash transactions, give proper change, and accurately process payments.
• Follow Company Standards for guest service and maintain a positive and friendly attitude with guests and team members.
• Assist in handling customer inquiries and complaints in a professional and courteous manner.
• Adhere to the drug-free and tobacco/nicotine-free policies of the company.
• All other duties as assigned.

Experience/Qualifications:

• Previous experience in a coffee shop or similar food service environment preferred.
• Strong communication skills and ability to interact with staff and the general public.
• Ability to work in a fast-paced environment and multitask effectively.
• Must be able to perform physical tasks such as lifting, bending, and walking for extended periods.
• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• High school diploma or equivalent is preferred.

Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation and Personal Days
• Tuition Reimbursement and Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Hospitality and Dining Discounts
• Access to our Family Outreach Center
• And much more

We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.