Coffee House (Assistant Manager) Team Lead

New Mexico Pinon Coffee Group; Albuquerque (NM); On-site; USD 16,531 - 26,174; Full time

Benefits offered by this job

Employee discounts on coffee and merchandise

Great Health, Dental, Vision and 401K plans

Opportunities for advancement

Job summary

A local coffee company in Albuquerque is seeking a Coffee House (Assistant Manager) Team Lead to ensure efficient service and positive customer experiences. This role involves leading a team, maintaining operations, and fostering a supportive café culture. Ideal candidates will have good leadership skills, a willingness to learn, and the ability to perform physical tasks. Attractive employee benefits and advancement opportunities are offered. Join a thriving business that values teamwork, growth, and respect.

Qualifications

• Strong people skills, able to remain calm in fast-paced situations.
• Must be dependable, punctual, and reliable.
• Physical ability to lift up to 50 lbs and perform various tasks.

Responsibilities

• Lead by example to ensure superior customer service.
• Support Store Manager in daily operations and team guidance.
• Maintain a clean and organized café environment.
• Train and develop team members to ensure quality service.
• Manage café supplies and assist with orders.

Skills

Leadership

Customer service

Teamwork

Point-of-Sale systems

Dependability

Adaptability

Job description

Position: Coffee House (Assistant Manager) Team Lead

Location: Albuquerque, NM

Job Id:207

# of Openings:1

At Piñon Coffee House, we believe coffee brings people together. Our mission is simple: “Enriching lives through the love of coffee.” As a Team Lead, you’ll play a vital role in shaping our café culture—supporting the Store Manager, guiding the barista team, and making sure every customer leaves with a smile (and maybe a bag of our legendary coffee).

⭐ What You’ll Do

Lead by example, ensuring every customer receives efficient, friendly, superior service with a “customer first” mindset.

Support the Store Manager in overseeing daily café operations and step in as lead when needed.

Maintain a clean, safe, inclusive, and organized café environment.

Train, coach, and develop team members to deliver quality drinks and service.

Communicate promotions, product knowledge, and company goals effectively to the team.

Act as a keyholder, helping with opening/closing responsibilities and protecting both product and people.

Use checklists and standard procedures to execute smooth, quality shifts.

Assist with ordering, receiving, and managing café supplies.

What We’re Looking For

A natural leader with strong people skills, able to stay calm and positive in a fast-paced environment.

Dependable, punctual, and committed to being a reliable part of the team.

Ability to lift up to 50 lbs, stand/walk for an entire shift, and perform physical tasks (bending, reaching, pulling, etc.).

Experience in food service, coffee, or customer service is a plus—but a great attitude and willingness to learn go even further!

Food handler’s certification (or ability to obtain within 30 days).

Tech-friendly and comfortable using Point-of-Sale systems.

Why Work With Us

Be part of a locally owned, growing company with New Mexican roots.

Work with a company that takes pride in their work and culture, as we are a 2025 best place to work.

Opportunities for advancement into management roles.

Employee discounts on our iconic coffee, food, and merchandise.

A supportive culture that values teamwork, growth, and respect.

Great Health, Dental, Vision and 401K plans.

Base wage with tips range from $12.00 - $19.00 an hour.

Location & Schedule

Flexible scheduling, including early mornings, evenings, and weekends.

Ready to Lead With Us?

If you love coffee, people, and teamwork, this is your chance to make a difference while growing your leadership skills.
Apply today and help us create a café culture that reflects the taste of New Mexico in every cup.