Coffee Equipment Technician – Field & Shop

Kobricks Coffee Company; Jersey City (NJ); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision

Job summary

Kobrick Coffee Co. Inc. in the NYC area is seeking a hands-on Coffee Equipment Technician to diagnose, repair, and maintain commercial coffee and tea brewers, espresso machines, and related foodservice equipment.

Field work spans the NY Metro area and our Jersey City shop. You will work with a team to resolve customer issues, train customers on basic operation and maintenance, and ensure coffee quality standards while following safety policies.

Qualifications

• Mechanical and electrical skills needed to repair and maintain equipment.
• Desire to perform to the highest standards of excellence.
• Diplomacy and communication skills needed to provide quality customer experience.
• Ability to handle physical workload and lifting heavy equipment up to 50 lbs.
• Must have valid clean Driver’s license.
• Fluent in English both in speaking and writing.

Responsibilities

• Troubleshoot, repair, install, adjust coffee and espresso brewing equipment
• Train customers in basic operations and maintenance from the user perspective
• Perform routine preventative maintenance as well as full refurbishment in shop and field
• Respond to work order requests in a timely fashion
• Work with team members and customers to resolve technical problems
• Ensure coffee quality standards at the point of sale
• Adhere to all company safety policies and procedures

Skills

Mechanical skills

Electrical skills

Customer service

Diagnostics

Troubleshooting

Lifting up to 50 lbs

Job description

Kobrick Coffee Co. Inc. in the NYC area is seeking a hands-on Coffee Equipment Technician to diagnose, repair, and maintain commercial coffee and tea brewers, espresso machines, and related foodservice equipment.

Field work spans the NY Metro area and our Jersey City shop. You will work with a team to resolve customer issues, train customers on basic operation and maintenance, and ensure coffee quality standards while following safety policies.