Coffee Equipment Technician – Field Service, PTO & 401K

Vixxo; Boston, Northern (MA, KY); Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision Insurance

401K Match

Paid time off

Disability Insurance

Career development

Job summary

Vixxo is seeking a full-time Equipment Technician to manage a territory including Boston, MA, and surrounding areas. The role involves independent reactive and preventative maintenance across an assigned territory with emphasis on high-quality service and safety.

Compensation ranges from $23 to $30 per hour, depending on experience. In this position you will diagnose and repair espresso, coffee brewing, and water systems; you will build strong customer relationships and ensure timely, accurate

Qualifications

• At least 1 year of equipment servicing experience.
• At least 1 year in a customer-facing role.
• Must like coffee; tasting is part of repairs.
• Smartphone proficiency for inventory, scheduling, and tasks.
• Valid driver’s license with clean record.
• Ability to lift 50 lbs.

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems within an assigned territory.
• Own relationships with customers and provide professional, reliable service.
• Meet SLA requirements by inspecting, maintaining correctly the first time, and completing accurate paperwork.

Skills

Creative problem solving

Clear communication

Lifelong learner

Testing equipment usage

Tools

Testing equipment

Job description

Vixxo is seeking a full-time Equipment Technician to manage a territory including Boston, MA, and surrounding areas. The role involves independent reactive and preventative maintenance across an assigned territory with emphasis on high-quality service and safety.

Compensation ranges from $23 to $30 per hour, depending on experience. In this position you will diagnose and repair espresso, coffee brewing, and water systems; you will build strong customer relationships and ensure timely, accurate