Coffee Bar Experience Specialist

H-E-B; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Sales Specialist to apply foundational and some advanced product knowledge to drive sales. You will identify priorities, deliver excellent customer service, organize backroom areas, keep shelves clean, stock and rotate items, and use suggestive selling to maximize revenue.

You must have 2–5 years in retail or restaurant, and a Materials Handling Equipment certification. Responsibilities emphasize safety, compliance with product freshness and sanitation standards,

Qualifications

• 2–5 years experience in retail or restaurant.
• Knowledge of department product and food preparation.
• Excellent customer service and communication skills.
• Materials Handling Equipment certification is required.

Responsibilities

• Identify high-priority activities and address them first.
• Provide excellent customer service to shoppers.
• Organize, clean, and prepare back area for deliveries.
• Keep sales floor clean, uncluttered, and safe from spills.
• Stock, rotate, and maintain shelf standards and inventory control.
• Reset products and maintain shelf tags and signage.
• Check shipments for freshness, damage, and quality to ensure standards.
• Ensure compliance with federal, state, and company regulations for safety and sanitation.
• Support merchandising efforts to maximize sales, using suggestive selling techniques.

Skills

Customer service

Suggestive selling

Food knowledge

Interpersonal communication

Inventory & shelf maintenance

Job description

H-E-B in Austin, TX is seeking a Sales Specialist to apply foundational and some advanced product knowledge to drive sales. You will identify priorities, deliver excellent customer service, organize backroom areas, keep shelves clean, stock and rotate items, and use suggestive selling to maximize revenue.

You must have 2–5 years in retail or restaurant, and a Materials Handling Equipment certification. Responsibilities emphasize safety, compliance with product freshness and sanitation standards,