Wine & Beer Sales Specialist: Elevate Customer Experience

H.E.B.; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

H.E.B. in Austin, TX is seeking a Sales Specialist to apply basic and some advanced skills in product procedures and techniques. You will order assigned products to maximize sales, merchandise, fronts, and sell products by performing the listed duties.

Under supervision, you will follow guidelines, address issues promptly, and rely on department knowledge to ensure freshness, safety, and quality. This role emphasizes customer service and teamwork in a fast-paced environment.

Qualifications

• Typically requires 2-5 years experience.
• Previous retail/restaurant experience.
• Knowledge of department product, food preparation, and equipment.
• Extensive knowledge of specialty food products and food preparation is essential.
• Strong customer service skills.
• Passion for food.
• Excellent interpersonal and communication skills.

Responsibilities

• Identify and address high priority activities first.
• Provide excellent customer service.
• Organize, clean, and prepare back area for incoming deliveries.
• Keep sales floor uncluttered and free from spills.
• Stock, rotate items as needed, maintain standards/shrink, safety, and inventory control.
• Reset products and maintains shelf conditions ensuring integrity of shelf tags and signage in department.
• Check shipments for out-of-date and damaged product to ensure freshness and quality.
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met.
• Maintain standards in shrink, safety, and inventory control.
• Assist in merchandising the department to maximize sales.
• Use suggestive selling techniques to maximize sales.

Skills

Customer service

Interpersonal skills

Communication

Food knowledge

Food preparation

Specialty foods

Job description

H.E.B. in Austin, TX is seeking a Sales Specialist to apply basic and some advanced skills in product procedures and techniques. You will order assigned products to maximize sales, merchandise, fronts, and sell products by performing the listed duties.

Under supervision, you will follow guidelines, address issues promptly, and rely on department knowledge to ensure freshness, safety, and quality. This role emphasizes customer service and teamwork in a fast-paced environment.