Coffee Bar Attendant

Navajo Nation Gaming Enterprise; Flagstaff (AZ); On-site; USD 27,000 - 36,000; Full time

Job summary

Navajo Nation Gaming Enterprise is seeking a Coffee Bar Attendant to join our casino restaurant team. You will set up and close out a workstation, prepare menu items, and ensure quality, safety and sanitary standards while delivering friendly service.

Strong knowledge of cash handling, excellent communication, and the ability to work with diverse teams in a fast paced environment are essential. The role requires adherence to health regulations and reliable attendance.

Qualifications

• Knowledge of restaurant operations and food service principles.
• Knowledge of cash handling and basic POS operations.
• Ability to create a friendly atmosphere and provide excellent customer service.
• Strong communication skills, both verbal and written.
• Ability to work with diverse teams and maintain professional relationships.
• Ability to work independently and meet strict timelines.
• Continual improvement mindset and willingness to learn.

Responsibilities

• Sets up workstation and is ready to work fifteen minutes prior to scheduled opening.
• Cleans and restocks station at closing of each shift.
• Prepares menu items including deep-frying, broiling, steaming or grilling while maintaining quality and safety standards.
• Maintains quality and appearance of all food prepared and serviced under quality control and portion control standards.
• Maintains cleanliness and organization of assigned food venue and work stations per health regulations.
• Inventories food, production and serving supplies for the workstation.
• Collects payment, operates a cash register and provides correct change.
• Exhibits a professional appearance and courteous demeanor at all times.
• Performs side work and may substitute as a busser/dishwasher as needed.
• Responds to customer questions and issues in a friendly manner; contacts supervisor when needed.
• Follows health, safety and customer service guidelines; attends staff meetings.

Skills

Customer service

Cash handling

Communication

Teamwork

Time management

Independence

Attention to detail

Education

High School Diploma or GED

Job description

• Sets up workstation and is ready to work fifteen minutes prior to scheduled opening;

Essential Duties & Responsibilities

• Sets up workstation and is ready to work fifteen minutes prior to scheduled opening;

breakdowns workstations upon closing and cleans and restocks station at the closing of each shift.

• Prepares menu items to include deep-frying, broiling, steaming or grilling according to

quality, service, safety and sanitation standards.

• Maintains the quality and appearance of all food prepared and serviced in compliance

with quality control and portion control standards.

• Maintains the cleanliness and organization of assigned food venue and work stations

in accordance with all health and sanitation regulations.

• Inventories all food, production and serving supplies necessary for workstation.
• Collects payment, operates a cash register and give accurate change to customers as needed.

Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

• Performs all side work duties as assigned or requested by Supervisor and/or performs the duties of a busser/dishwasher.

• Responds to customer questions and issues in a friendly and courteous manner; contacts supervisor as needed.

• Follows guidelines regarding health, safety and customer service according to established policies and procedures.

• Attends and participates in regularly scheduled staff meetings.
• Contributes to a team effort and accomplishes related results as required.

Position Classification & Description

Coffee Bar Attendant

Revised January 2022

• Performs other duties as required.

Minimum Qualifications

High School Diploma or GED. Must meet all knowledge, skills and abilities. Must be eighteen (18) years of age for Arizona properties and twenty-one years (21) of age for New Mexico properties. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference.

Knowledge, Skills And Abilities

• Knowledge of restaurant operations and food service principles.
• Knowledge of cold prep, proper knife handling, maintaining proper temperature, and sanitation standards.
• Knowledge of cash handling.
• Ability to create a friendly atmosphere and demonstrate excellent customer service.
• Ability to communicate effectively, both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to establish and maintain professional relationships with co-workers at all levels.
• Ability to work independently and meet strict time lines.
• Ability to demonstrate excellence in everything, and continually seek improvement in results.
• Ability to interpret a variety of instructions furnished in written and oral form.

Physical Demands

While performing the duties of this job, the employee may be required to stand for prolonged periods, walk and sit; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communications skills. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

Work is generally performed in a Casino restaurant setting with a moderate noise level. Extended hours and irregular shifts are required. Tight time constraints and multiple demands are common.